We accept returns within 14 days of delivery. Items must be unused, in original packaging, and include proof of purchase.
To start a return, email us at help@thecardtel.co.uk. Please don’t send items back without approval.
Sale items and gift cards are non-returnable.
Need a different item? The quickest way is to return your order and place a new one once approved.
Refunds are processed within 10 business days after we receive and inspect your return.
